At B For Black, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward Returns and Refund Policy to ensure your peace of mind.
- Eligibility for Returns
- To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
- Returns must be initiated within 10 days of receiving your order. After this period, we may not be able to process your return.
- How to Initiate a Return
- To initiate a return, please contact our customer service team at:
Mobile No: 8579000007
Email: bforblackk@gmail.com with your order number and details of the item(s) you wish to return.
- Our customer service team will provide you with instructions on how to return your item(s) and where to send them.
- Return Shipping
- Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.
- We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item(s).
- Refund Process
- Once your return is received and inspected, we will send you an email notification to inform you of the status of your refund.
- If your return is approved, a refund will be processed to your original method of payment within 7 business days.
- Please note that shipping fees are non-refundable, and a restocking fee may apply for certain returns.
- Exchanges
- If you would like to exchange an item for a different size, colour, or style, please follow the same return process outlined above.
- Once your return is received and processed, you will be issued a refund for the returned item(s). You can then place a new order for the desired item(s) on our website.
- Damaged or Defective Items
- If you receive a damaged, defective, or incorrect item, please contact us immediately at Mobile No no: 8579000007
Email: bforblackk@gmail.com so that we can resolve the issue for you.
- We may request photos or additional information to assess the damage or defect and determine the appropriate course of action.
- Contact Us
- If you have any questions or concerns about our Returns and Refund Policy, please don't hesitate to contact us at Mobile No no 8579000007 or Email: bforblackk@gmail.com. Our customer service team is here to assist you.
Thank you for shopping with B For Black! We appreciate your support and strive to provide you with a hassle-free shopping experience.