Refund Policy for “B for Black”

At B for Black, we strive to provide you with the highest quality products and exceptional customer service. If you are unsatisfied with your purchase, we are here to help. Please read this Refund Policy carefully to understand your rights and obligations.

1. Refund Eligibility

To be eligible for a refund, customers must meet the following criteria:

The request for a refund must be made within [7days] of the delivery date.

The product must be unused, in its original packaging, and in a condition suitable for resale.

Proof of purchase (receipt or order number) must be provided.

2. Non-Refundable Items

Certain items are non-refundable, including:

Gift cards

Sale items marked as final sale

3. Initiating a Refund

To initiate a refund, please follow these steps:

Contact our customer service team at [customer service email] or [customer service phone number].

Provide your order number, contact information, and the reason for the refund request.

Our team will provide you with instructions on how to return the item, if applicable.

4. Return Shipping Costs

Customers are responsible for paying shipping costs related to returning any items. These costs are non-refundable. In cases where we have made an error or the product  is defective, we will cover return shipping costs.

5. Processing Time for Refunds

Once we receive your returned item, we will inspect it and notify you about the status of your refund. If the return is approved, a credit will automatically be applied to your original payment method within [__ days]. Please note that your bank or credit card company may take additional time to process the refund.

6. Exchanges

If you wish to exchange an item for the same item in a different size or color, please follow the return process outlined above. Exchanges are subject to availability.

7. Force Majeure

In the event that we are unable to fulfill our obligations under this refund policy due to circumstances beyond our reasonable control—including, but not limited to, acts of God, war, terrorism, natural disasters, pandemics, strikes, labor disputes, government restrictions, supply chain disruptions, or any other events that may be classified as "force majeure"—we will not be held liable for any delays or inability to process refunds.

In such cases, we will make reasonable efforts to inform affected customers about the situation and provide updates regarding the status of their refund. We appreciate your understanding and patience during unforeseen circumstances.

 8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Continued use of our services following any changes constitutes your acceptance of the updated terms.

 9. Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: info@bforblackinfo  

Phone: + 91 85790 00007

 

  Thank you for shopping with B for Black!